THE MAIN RESPONSIBILITY WILL BE TO ENSURE THAT THE GUESTS AT THE HOSTEL HAVE A COMFORTABLE STAY. THE RESPONSIBILITIES WILL INCLUDE

• Overseeing day-to-day operations including check-in/check outs, guests’ queries, maintaining guest records, housekeeping, etc.
• Managing the daily accounts
• Managing staff and vendors responsible for cleaning, security, supplies, etc.
• Quality control and maintenance
• Ensuring the regular housekeeping, maintenance of the rooms
• Being up to date about the activities and events happening in the hostel and around the city
• Ensuring that Guests have a great time and convert their happiness into great reviews

EMAIL US YOUR PROFILES WITH CONTACT DETAILS AT CONNECT@MOUSTACHEHOSTEL.COM

• Handle Guest interactions
• Curate experiences for guests by conducting various kinds of heritage walking tours, movie nights, food tours, and any other activity that connects them to the local culture.
• Being up to date about the activities and events happening in the hostel and around the city
• Ensuring that Guests have a great time and convert their happiness into great reviews

EMAIL US YOUR PROFILES WITH CONTACT DETAILS AT CONNECT@MOUSTACHEHOSTEL.COM

We are searching for a friendly & professional sales executive to join Moustache. This role involves planning travel trips, suggesting travel destinations, maintaining guest’s files, and managing large-scale events. Your ultimate goal will be to keep our guests satisfied, loyal for future services and generate travel leads.

• Work with clients to determine their traveling needs
• Calling active and budding clients to encourage the purchase of our services
• Engaging clients with questions & keep the conversation going
• Listening to the clients’ needs to generate repeat sales
• Guide clients on the appropriate styles of transportation, travel dates, costs & accommodations
• Recording all successful & unsuccessful attempts to close sales
• Resolve travel issues, complaints, & refunds

• Excellent communicator
• In-depth knowledge of domestic travel destinations Creative thinking skills
• Patience & ability to engage clients in conversation
• Outstanding negotiation and sales skills
• Working knowledge of MS Office
• Ability to handle rejection and stress in soliciting clients

Email your profiles at connect@moustachehostel.com

• Ensure property is in its most presentable condition at all time
  • Make beds and bathrooms and upkeep of room
  • Maintain cleanliness of common areas at all times
• Handle Guest interactions.
• Coordinating with Front Desk Managers and Property Managers for work
• Quality control and maintenance

WHILE THERE ARE NO MINIMUM EDUCATIONAL QUALIFICATIONS FOR THE ABOVE ROLES, THERE ARE SOME QUALITIES THAT WILL BE IMPORTANT:

• Fluency in English: ability to both understand and communicate with the guests
• Basic computer skills: some experience in working with computers, typing, Microsoft Excel, etc. The front-desk management software will be taught on the job
• Energy and willingness to learn and enjoy
• Integrity: we will ensure that we provide the best working conditions, opportunities for learning, and growth for you. In return, we ask for honesty in your work.
• Attitude: we will try to make the work as interesting as possible and ask you to bring your enthusiasm along

EMAIL US YOUR PROFILES WITH CONTACT DETAILS AT CONNECT@MOUSTACHEHOSTEL.COM

• Manage front desk operations and Managers
• Overseeing day-to-day operations including check-in/check outs, guests’ queries, maintaining guest records, housekeeping, etc.
• Handle Guest interaction In person and also Email correspondence
• Staff interactions/management with housekeeping staff and external vendors
• Quality control and maintenance
• Manage back-office systems and processes
• Adhere to finance and accounting standards incl. daily accounts
• Being up to date about the activities and events happening in the hostel and around the city
• Ensuring that Guests have a great time and convert their happiness into great reviews
Responsible to execute the tasks which will be inclusive always
• Responsible to execute the tasks which will be inclusive always

EMAIL US YOUR PROFILES WITH CONTACT DETAILS AT CONNECT@MOUSTACHEHOSTEL.COM